In defense of “the poetry of the people.”

Slang: the stepchild of language that too often gets dealt a bad hand. It is fun, lively and full of character but maybe its wild side is what threatens the traditionalists who are quick to criticize it. Like fashion, slang has its season. What is trendy today may...

So, Do Words Really Matter?

In the past month, the Collaborative Services blog talked about words and word choice.  Obviously, as professional communicators, we’re big on words. But words by themselves are just tools. The best screwdriver in the world can’t accomplish anything by itself.  It...