Careers

Senior Account Manager - Stakeholder Engagement

Love leading a team to make our communities more livable, sustainable and equitable? If so, we are looking for you! Civic-minded, energetic, creative and inter-disciplinary firm specializing in communication and stakeholder engagement services seeks like-minded, strategic, skillful and experienced Senior Account Manager. If you thrive on leading and mentoring a close-knit and dedicated team of professionals to effectively engage stakeholders in public improvements, then this may be perfect position for you. Specific interest and experience in developing and implementing public and key stakeholder engagement programs for water, energy, transportation and land use projects is required. Candidate should enjoy working in a boutique firm and being a key player in helping it retain existing clients and attract new ones. As an important part of the Management Team, this role reports directly to the firm’s Partners and Business Director. This position requires residency in San Diego. 

Position requires a candidate who can:

Prepare and deliver strategic communication and engagement plans that: thoughtfully consider the best way to involve stakeholders in the planning, environmental and construction phases of large infrastructure projects; create communications that are logically-structured, well-written and edited; secure new work with existing clients and new clients; work with our Management Team to develop scopes of work, monitor and meet goals, schedules and budgets for projects; and inspire the Service Team to deliver their best work.

Selected candidate will have:

  • 15-20 years of experience in communications and stakeholder engagement services with 8 years minimum experience managing teams for a private sector agency or department to conceptualize, plan and implement stakeholder engagement programs for large infrastructure projects
  • A bachelors degree in: English, communications, journalism, legal studies, political science or related degree
  • Trainings or certifications from associations such as: the International Association of Public Participation, USA; International Association of Facilitators, or PRSA preferred
  • Exceptional written and verbal communication skills with an enthusiasm for artful and correct language choices, as well as the ability to present in an engaging, direct and informative way
  • A track record of success managing, mentoring and training staff to elicit their best performances and their engagement in the firm’s success and in their professional careers 
  • Management skills resulting in: meeting project goals, budgets and schedules, as well as increasing firm profitability
  • Ability to forge strong client relationships resulting in return clients and increased awareness in the marketplace of the firm’s positive reputation
  • Skill at strategically preparing work product using software including: Microsoft Word and Powerpoint, Adobe PDF editing tools, and a working knowledge of Adobe InDesign. Ability to use software to manage project delivery including: Monday.com, Microsoft Excel, ArchiOffice, Teams, Zoom and Outlook
  • Proven commitment to social equity, sustainability and technological innovation
  • Proof of COVID-19 vaccination if required by Firm’s contracts
  • Ability to work both in office and remotely and be available periodically during evenings and weekends to support firm’s client commitments

Benefits:

In addition to collaborating on enriching work with a dynamic team of committed professionals, we reward our team members with benefits commensurate with skills, experience and accomplishments that include:

  • Competitive salaries; for this position the salary range is: $127K – $145K annually
  • Paid time-off, 401k pension plan, medical & group disability insurance plans, and performance bonuses
  • Professional development support for: participation in professional organizations, trainings and management coaching 
  • Remote work and periodic in-office work at the firm’s Downtown San Diego office  
  • Team social events and outings
  • State of the art computers and equipment

To apply:

Please submit the following items in PDF format to be considered for this position: your cover letter and resume; your work samples to include a collateral piece that is no more than 5 pages and a communications and engagement plan. Submit the package to info@CityWorks.biz.

CityWorks is proud to be an Equal Opportunity Employer.

Associate - Outreach (Full-Time Hourly) - Immediate Opening

Civic-minded, energetic, creative and inter-disciplinary firm, seeks Associate with 3-5 years of experience. CityWorks delivers quality stakeholder outreach services for public agencies that result in a more sustainable and equitable future. Specific interest and experience in supporting a team to develop and implement public engagement efforts for water, energy, transportation and land use projects and programs is required. The selected candidate will be bright, tenacious, hard working, empathetic of others and collaborative. 

Position requires candidates that can:
Support preparation and delivery of strategic communication and engagement plans that: thoughtfully consider the best way to involve stakeholders in the planning, environmental and construction phases of large infrastructure projects; create communications that are logically-structured, clear, concise, creative and complete; and be an be an integral part of our team and its services that meet and exceed the goals of the firm and our clients for excellence.

Successful candidate will have:

  • Approximately 3-5 years of related work experience in the communications field at a private-sector firm or public agency
  • Knowledge and experience working in one of these sectors: water, energy, transportation or land use
  • A bachelors degree in: Communications, English, marketing, or journalism 
  • IAP2 public engagement training is a plus
  • Experience and ability to support development and implementation of communications and engagement plans by writing and editing collaterals, supporting social and traditional media, conducting outreach by phone and in-person, tracking engagement, and helping to set up and conduct public events
  • Strong writing and editing skills with an ability to clearly and concisely communicate ideas both in written and verbal forms
  • An ability to collaborate with the team, the leadership, and clients, as well as work independently
  • A strategic thinker with the ability to plan ahead and proactively coordinate with the project team about their ideas and progress 
  • Strong computer skills with: MS Office Suite, Adobe PDF editing; and able to use Adobe InDesign and Apple computers; able to track time online; and comfortable with remote work and related meeting softwares
  • Committed to their professional development through ongoing training and professional networking
  • A kind, respectful disposition that shows empathy and caring for the team, its leadership, the firm and the communities that we serve
  • COVID – 19 vaccination required to meet firm’s contractual obligations with its clients


Benefits:
We reward our team members with salary and benefits commensurate with skills, experience and successes:

  • Competitive salaries: Range for this full time hourly position is $29-$33 an hour ($60.3K-$68.6K per yr)
  • Paid time-off, 401k pension plan, medical & group disability insurance plan
  • Professional development support for: participation in professional organizations and trainings 
  • State of the art computers and equipment
  • Remote work and periodic in-office work at the firm’s Downtown San Diego office  


To Apply:

Please submit the following items to be considered: a PDF of your cover letter, resume, references, and a writing sample that is no more than 5 pages in length. Please submit the package to: info@CityWorks.biz. 

CityWorks is proud to be an equal opportunity employer.